Return / Exchange Policy

NO REFUNDS

ALL EXCHANGES MUST BE APPROVED via/email.

Do not send anything back to any address you see on your packages.

We will not honor any exchange without proper approval.

We recommend sending your package back with tracking so we know when your package arrives.

Please email us the tracking and your exchange or return will be expedited.

Once we receive the exchange it will be examined. If everything is returned in its original state, we’ll send you a paypal request for shipping charges.
Shipping charges are between $5-$10.

All exchange orders may take up to 5-10 business days once we receive the items.

We will email you new tracking once your exchange ships.

*Please note a 10% restocking fee will be charged on any exchanges for other products or store credit.

Free Shipping for all kimonos and all orders over $100 in the lower 48 US States. Dismiss